Support and maintenance · Guide 505 of 624

Support reports

RockifyERP support reports show issue volumes, response times and trends.

What you need to know

  • Issue Analytics: issues by type, priority and customer.
  • Issue Summary: open, replied and resolved counts.
  • First Response Time and SLA performance.

Tip: Recurring issue types point to product or training fixes.

Related RockifyERP guides

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