Payments and banking · Guide 125 of 624

Unreconcile a payment

If a payment was allocated to the wrong invoice, unreconcile it in RockifyERP and allocate it again without cancelling anything.

How to do it in RockifyERP

  1. Open the submitted payment entry.
  2. Open the ⋯ menu and choose Unreconcile.
  3. Choose the invoice allocations to remove and confirm.
  4. Allocate the payment correctly with Payment Reconciliation.

Tip: Unreconciling doesn’t change the bank balance, only which invoices the payment clears.

Need more help with RockifyERP?

Can’t find what you’re looking for? The RockifyERP support team can walk you through it. Contact RockifyERP support.

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