RockifyERP Knowledge Base
Quality
10 step-by-step RockifyERP guides on quality. Choose a guide to get started.
Guides in this section
- Quality management in RockifyERPThe Quality module in RockifyERP helps you set quality goals, document procedures, review results and act on problems.
- Quality goalsQuality goals in RockifyERP set measurable targets, such as fewer than 1% returns, and how often they're reviewed.
- Quality proceduresQuality procedures in RockifyERP document how work should be done, step by step, so everyone follows the same process.
- Quality reviewsQuality reviews in RockifyERP record how you performed against each quality goal.
- Quality actionsQuality actions in RockifyERP track corrective and preventive actions until they're resolved.
- Non-conformanceA non-conformance in RockifyERP records anything that didn't meet your standards, such as a defective batch or a missed procedure.
- Quality feedback templatesFeedback templates in RockifyERP define the questions you ask customers or staff about quality.
- Quality feedbackRecord customer or staff feedback in RockifyERP using a feedback template, so quality trends are measurable.
- Quality meetingsQuality meetings in RockifyERP record agendas and minutes for regular quality reviews.
- Run a quality inspectionA quality inspection in RockifyERP records whether goods passed your checks before they go into stock or out to a customer.
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