Support and maintenance · Guide 503 of 624

Support settings

Support Settings in RockifyERP control how issues are handled, such as automatic closing after a period of no reply.

How to do it in RockifyERP

  1. Search for Support Settings.
  2. Set when resolved issues close automatically.
  3. Configure the support search for your portal.
  4. Save.

Tip: Auto-close after a few days so your list only shows active issues.

Related RockifyERP guides

Need more help with RockifyERP?

Can’t find what you’re looking for? The RockifyERP support team can walk you through it. Contact RockifyERP support.

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