Multi-currency · Guide 170 of 624

Multi-currency FAQs

Common questions about foreign currency in RockifyERP.

What you need to know

  • Why can’t I change the customer’s currency? They already have transactions in the old currency. Create a new customer record for the new currency.
  • Why is there an exchange difference on a payment? The payment rate differs from the invoice rate. That’s expected.
  • Why is the receivable account not allowed? The account’s currency must match the customer’s billing currency.

Tip: When in doubt, check the account currency first. It’s the cause of most multi-currency errors.

Need more help with RockifyERP?

Can’t find what you’re looking for? The RockifyERP support team can walk you through it. Contact RockifyERP support.

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